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Communication Strategies - Platinum Hearing Aids
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Communication Strategies

By following the suggestions below, you can communicate much better with someone who has hearing loss.

  • You can communicate better by:

  • Speaking clearly and naturally

  • Speak in a normal tone of voice. Shouting makes many words hard to understand.

  • Don't slow your speech. Speak at a pace that allows words to be clearly distinguished from one another, but not so slowly that you lose the natural rhythm.

  • Attracting the listener's attention before you begin speaking

  • Before you begin to speak, be sure the listener knows you want to communicate.

  • Facing the listener

  • When speaking to someone with hearing loss, make sure they can clearly see your mouth - especially in noisy environments. Most people have a natural ability to lip read.

  • Maintain eye contact while speaking.

  • Staying close

  • Stay within 1-2 meters (4-6 feet) of your listener.

  • If the listener can hear better on one side, try to stay on that side.

  • Using body language to emphasize your feelings

  • We communicate a lot more than we realize through facial expressions, gestures and tone of voice.

  • Repeating and rephrasing if you are misunderstood

  • If you need to repeat a sentence, try using different words that may be easier to understand.

  • If someone with hearing loss walks in during the middle of a conversation, bring him up to speed on the subject.

  • Eliminating or reducing room noise

  • Reduce background noise as much as possible before starting a conversation. TVs, radios, air conditioners and even other people talking can greatly affect a hearing-impaired listener's understanding.

  • In noisy places, speak directly into the listener's ear at a suitable volume (not too loud).

  • Avoid sitting on the sidewalk or near open windows close to traffic. When entering a noisy place such as a restaurant, choose a quiet corner instead of the main seating area.

Use these simple suggestions and you'll soon find that good communications doesn't have to be difficult. And remember - a little extra consideration and effort will go a long way towards helping the new wearer to get the best from his or her hearing aid.